01 DETECT
Real-time fault detection
OCPP and telemetry monitoring flags failing sessions the moment a fault appears, not after the driver complains.
02 DIAGNOSE
Triage in seconds
Determines whether the fault is remotely recoverable or needs a truck roll, then routes accordingly with full diagnostic context.
03 RECOVER
Automated remediation
Reset, reconfigure, or reroute the session before the driver walks away. The failed session becomes completed revenue.